I used to work with a guy who hated choosing. I’m sure he felt he had very valid reasons for this extreme choice-avoidance, but it always looked to me like he simply didn’t want to be “wrong.” Somewhere along the way, probably in b-school, he discovered that analysis was a really powerful tool to delay, and even avoid, choosing. I honestly believe he didn’t see the negative side-effect of this (Paralysis by Analysis) over the positive (Never owning a bad decision). Another advantage to deep-dive analysis on Every. Single. Thing. was that, when circumstance forced him to make a decision (which was often) and it turned out to be wrong (almost as often), he’d blithely reply, “Well, anybody would’ve made the same decision when looking at the data.” Translation: I’m not any less stupid than you would be in my position.
Good one.
Over the years, I have found that it’s the ability to be decisive, especially when there isn’t enough data, that is the true separator of the sustainably successful from the generally unsuccessful (or once-lucky successful.) How do I know? I spend a LOT of time around many successful business. For instance, I just spent a week with five truly smart and successful entrepreneurs (see below) at our first CxO Fight Club event in Denver. And, in spite of all their amazing success, even they struggled to make the hard choices (mostly because they didn’t want to “choose poorly” and not because they didn’t know how) and they’ve been making a lot of great choices for quite a while now. If its hard for them, I know its gotta be crazy tough for those who don’t have excellent track records to lean on.
Choosing is Hard.
I believe it all ties back to one of the Immutable Laws of Marketing (Ries & Trout) – The Law of Sacrifice: “You have to give up something in order to get something.” Huh?
Think about it… When you make a decision to do something (anything!), you are also choosing to NOT DO EVERYTHING ELSE. “OMG! What kind of a numskull would erase all other possibilities for unbridled, if indeterminate, success just to be decisive?” slips the trembling mouth of your insecure unconsciousness. Logically, your chances of being “right” just took a nosedive while your chance of being “wrong” skyrocketed, right? Hmmm… So, why not just wait? As time marches on, opportunities will become more clear – correct?
If only it were that easy. You can’t worry about whether its always the right choice (do your best, that’s all) – as long as it is YOUR choice. Every successful business leader I’ve ever known shared a motto: I’d rather make a bad decision than have someone else make a good one because I couldn’t. Being in business for yourself is often about having some sense of control over your world – not working for “the man” and all that. Ironically, it is this benefit that you give up totally when you refuse to choose.
Did I mention that Choosing is Hard? Its like a muscle. You just have to do it. Repeatedly. Often.
And, for those of you still a little timid about decisiveness, think of it this way – the more quickly you choose badly, the more time you’ll have to make it right. Just sayin’
CxO Fight Club – Jan 2010 fighters and trainers
DJ & Todd the CTO @ ShowIt | Bob & Dawn Davis | Me Ra Koh & Brian (Winners) | Rachel & Andrew @ ShootQ | Lawrence & Julie @ Tofurious

What if someone chooses not to choose? Just kidding
Circular logic is always hilarious – to geeks like me.
Great read, glad I chose to read it
keep it comin’!
Very timely. I have decisions to make today. If I don’t, they will decide themselves and then I will be left with the consequences of not deciding…I had better decide! Thanks!
There’s something to be said about being “the decider.”
I used to research photo gear purchases for months on end until I would finally take the dive or decide it wasn’t worth it. Nowadays, I just get out and use the equipment I have, gaining experience, shooting weddings, and I end up buying what I really need and not just what is creating buzz.
Circular logic lol! Now I know how to reference to it.
Awesome! Thanks for sharing…ironically I was just discovering that owning and running a business mostly means making one decision after another.
so needed to read this, need to make major decisions about my website and brand and having a hard time
thanks for the post
Jeff, what a great reminder to not let fear hold us back from making (sometimes tough) decisions. Thank you for sharing.
I have to admit that I have found myself paralyzed when it comes time to make a decision. Things will never feel good until that decision is made. The best feeling is when you make your decision and you see that it turns out for the best…then you kick yourself for not making the decision sooner! Gotta get back to making decisions. Thanks! Great topic.
I saw a great TED talk about this subject recently. http://bit.ly/4pl1qg
It occurred to me that Apple is making a profoundly smart decision to limit the choices of their products available to their customers. I do admit, though, that this is only tangentially related to your blog post.
Thanks for this Jeff! This is something I really need to work on. I’m really good at life decisions, like, should I marry my husband? Easy! Should we rent this condo? Done in a day! But, when it comes to business decisions I will lament for days,thinking if I make the wrong decision my life or business will come to end or worse yet a puppy somewhere might die.
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